11th March 2020

Ms. Sreya Guha

Principal Secretary and Commissioner (Tourism)

Government of Rajasthan


Jaipur – 302005

Respected Mrs. Guha,

Sub: Request for Nil Cancellation charges for bookings made for Wildlife Safaris in Rajasthan due to Coronavirus (Covid 19)    

May I draw your kind attention to our letter/email dated 4th February 2020 on the above subject.

As you know Coronavirus has further spread over 100 countries and movement from various countries like, China, Italy, Iran, Germany, Spain, France, South Korea, Japan, South East and Far countries has badly affected. E-Visa and Normal visa  for nationals of many countries have been suspended by the Bureau of Immigration, Ministry of Home Affairs and tourists are not being allowed to enter India. This also applies to the nationals of other countries residing in these highly affected countries or have travelled to these countries after 1st February 2020.

All this has resulted lot of cancellations being received from foreign tourists by many of our members from all the effected countries including cancellations for the jungle Safaris of Ranthambore and other national parks.   

All the airlines have waived off the cancellation charges on their domestic flights operating in India. Similarly all the hotels have waived off the cancellation charges and all the airlines and hotels are making full refund without any cancellation charges.

This is to request you to kindly intervene and concerned authorities in the Wildlife and forest department of Rajasthan Government be advised to consider full refund to be made to the tour operators with Nil cancellations charges enable refund the same to our foreign clients.

We need to keep our country’s image high to secure future business and cooperate with foreign counterparts/clients in this time of global crisis.

Looking forward to your support and cooperation.  

Thanking you and with best regards,   



Copy to:

Shri Vishvendra Singh

Hon’ble Minister of Tourism

Government of Rajasthan

Dr. Bhanwar Lal

Director, Tourism

Government of Rajasthan