3rd March 2018

To, All Travel Agent / Tour Operator Members,

Sub: Survey to understand industry needs – “5 Questions / 5 Days - Day 3”

Dear Members,

Thank you for filling the survey of Day 1 & 2. If you have not done so, you can do that below.

Here is the survey for Day 3 - https://www.surveymonkey.com/r/IATO-Day3

One of the biggest struggles we are facing in our industry is manpower. Quality of employees, availability, morality & ethics, unfair hiring by competitors; we seem to be battling a number of HR issues all the time. Here are the 5 quick questions of the day.

If you have not filled in the surveys for Day 1 & 2; please do so.

Day 1 survey is https://www.surveymonkey.com/r/IATO-Day1

Day 2 survey is https://www.surveymonkey.com/r/IATO-Day2

Your participation will help your association better understand the state of the industry.

Regards,

Rajeev Kohli

Senior Vice President