11th February 2025

Dear Friends,

To, All Members,

Sub: IATO Training Session with Chauffeurs – ‘Skill Development’

It is said that Journey of thousand miles begins with a single step.

When you are travelling, the first step is the Chauffeur who drives you through this journey and is with you till you reach your destination. A well-groomed and trained Chauffeur ensures that you have a safe and a pleasant time on your way ahead. It is not only for whom he drives for, but his own confidence and conviction and self-motivation to serve well in his job for brighter future, if he is trained technically on nuances of driving and guest experience.

As simple, as greeting with a smile ???? creates the first impression and a happy start.

Thus, IATO emphasizes on training of our Chauffeurs under the below curriculum as prime importance.

In IATO’s training session following topics will be covered.

  • Etiquettes
  • Grooming, personal appearance and hygiene
  • Communication skills- verbal, non-verbal
  • Personal and professional skills
  • Customer satisfaction  
  • The Most Essential Qualities We Look For In A Resource. 
  • The Components In Our Field.
  • Quality Adherence.
  • Tips To Stay Motivated.
  • Simple Steps To Improve Productivity At Work.
  • F.R.T. (Fast Response Time).
  • Safety
  • Customer Service
  • Communication
  • A Good Driver Must Possess Following (Will Be Enumerated During Lecture). 
  • Handling Toxic Behaviour.
  • Open House for Suggestions from Participants Followed By Q&A.

The details of the workshop are as under:

Date                        :    27th February 2025

Timing                  :    1400-1730 hrs

Venue                      :    Vishwa Yuvak Kendra, Pt. Uma Shankar Dikshit Road, Teen Murti Marg, Chanakyapuri, New Delhi – 110 021

Total Seats            :    20

Please note that each organization can nominate maximum one employee.

Please send name along with the following information to IATO office latest by 17th February 2025: -

  • Name of the company/Organization
  • Name of the person
  • Designation
  • Mobile no.
  • Email:

With Regards,

Sanjay Razdan
Hony. Secretary