17th September 2024

To All Members (Tour Operators and Travel Agents)

Dear Friends,

Sub: The Fern Hotels & Resort - IATO Special Winter Rates.

Attached please find The Fern Hotels & Resort - IATO Special Winter Rates with term and conditions, which are valid from 1st October 2024 to 31st March 2025.

Please download the Special Rates PDF from the below link.

The_Fern_Hotels_-_Winter_Rates_2024_for_IATO_Members.pdf

https://iato.benchurl.com/c/l?u=1190B4A3&e=18BEC71&c=ECC31&t=0&l=F46BED6&email=A7KVuHXI4Hgxs6FGeLLSBw%3D%3D&seq=1

Members can make room reservations by calling or emailing their Reservations team at their Regional Sales Office, or by contacting the Central Reservations Service or the hotels directly.

Mr. Varun Kanojia, Director of Sales will be handling all queries from IATO members and can be contacted at. 9643306628 / email:  varun@fernhotels.com

With regards,

Rajiv Mehra
President

................. 

From: Mohit Sharad [mailto:mohit@fernhotels.com]
Sent: 12 September 2024 16:52
To: rmehra@udaytour.com
Cc: admin@iato.in; ravi@ercotravels.com; noshir@fernhotels.com; rohit@fernhotels.com; 'Varun Kanojia' <varun@fernhotels.com>
Subject: The Fern Hotels & Resort ~ IATO Special Winter Rates

Mr. Rajiv Mehra

President

Indian Association of Tour Operators

Dear Mr. Mehra,

Greetings from The Fern Hotels  & Resorts !

It was pleasure meeting you in your office yesterday. Kindly find attached Winter Rates 2024-25 for all our hotels applicable from 01st October 2024 till 31st March 2025 along with Terms & Conditions. The attached rates will be applicable only when IATO Membership number is shared with us.

IATO members can make room reservations by calling or emailing our Reservations team at our Regional Sales Office, or by contacting our Central Reservations Service or the hotels directly. Varun Kanojia, Director of Sales will be handling all queries coming from IATO office and can be contacted at 9643306628 / varun@fernhotels.com

As discussed, for any online rates disparity at D-5/D-3, we have instituted our Travel Partners Best Rate Guarantee Suraksha Protection Policy. Under this guarantee, wherever any online direct B2B/B2C OTA/Brand.com, BAR rates are lower than the attached rates, our Travel Partners Best Rates Guarantee Suraksha Protection Policy will be applied, wherein the particular booking will be confirmed at a 10% discount off  those lower online flash/BAR rates for all IATO members, when submitted along with a screenshot for our audit purposes.

We will extend the below Cancellation Policy to all IATO members :

  1. City Business Hotels: FIT bookings cancellations received up to 48 hours prior to date of arrival will not attract any cancellation charges. Cancellations made within 48 hours of date of arrival or a no-show would attract a one-night retention charge. Groups/series bookings need to be cancelled at least 30 days prior to date of arrival to avoid the one-night retention charge.
  2. Resorts and Leisure Destinations: FIT bookings cancellations received up to 72 hours prior to date of arrival will not attract any cancellation charges. At some of our resorts, this cancellation cut-off may be 7 or 15 days. Cancellations made after the respective cut-off periods (as applicable) or a no-show, would attract a one-night retention charge [full 100% retention at select resorts/leisure destinations]. Groups/series bookings need to be cancelled at least 45 days prior to date of arrival to avoid the one-night/full retention charge.
  3. Full 100% retention charge would be applicable at all our hotels and resorts for any cancellations made:
  1.  
    1. less than 30 days prior to date of arrival or a no-show for any MICE conference groups at all our hotels and resorts
    2. less than 15 days prior to date of arrival or a no-show on any exhibition or city convention dates at all our hotels and resorts
    3. less than 15 days prior to date of arrival or a no-show on any long holiday weekends and festival dates at all our resorts and leisure destinations
    4. less than 45 days prior to date of arrival or a no-show over the Diwali period and over the Christmas/New Year period, 21st December till 5th January, at all our resorts and leisure destinations

Kindly acknowledge your acceptance in writing, for us to extend these preferred rates.

PS : Below are the details on our PAN India presence ~

The Fern Hotels & Resorts, managed by Concept Hospitality Pvt Ltd, is India’s leading environmentally sensitive hotel chain and amongst the fastest growing hotel brands in India, with over 100 hotels & resorts and 6000+ rooms currently operational under management or opening shortly across over 90+ locations in India and internationally, under The Fern, The Fern Residency, The Fern Habitat, Zinc Journey by The Fern, Beacon Hotels and a selection of independently branded hotels. Internationally we operate 4 boutique resorts with homestay guest houses in Seychelles under Le Relax Hotels, on the islands of Mahe, Praslin and La Digue.

We believe in responsible hospitality and sustainable tourism, with a promise of a premium standard of amenities and services and a true passion for the environment, winning us over 200 awards across spectrums for outstanding achievements in hotel management and environmental practices. And at all our hotels, hygiene and safety standards in all our guest rooms and public areas are maintained at the most stringent levels, to ensure the comfort and safety of all our guests.

The Fern Hotels & Resorts operates over 100 hotels in 90+ locations

North India - Agra . Amritsar . Bhimtal (Nainital) . Bhopal . Chandigarh . Dharampur (Kasauli Hills) . Haridwar . Katra (Vaishno Devi) . Mussoorie . New Delhi . Sarnath (Varanasi),

Rajasthan - Ajmer . Alwar-Sariska . Bambora-Udaipur . Jaipur . Jaisalmer . Jodhpur . Nawalgarh . Sawai Madhopur (Ranthambore) . Udaipur

Gujarat, Daman & Diu - Ahmedabad . Anjar (Kutch) . Bhavnagar . Bhuj . Daman . Dhari . Diu . Dwarka . Ekta Nagar (Kevadia-Statue of Unity) . Gandhinagar . Jambughoda . Jamnagar . Junagadh . Madhavpur . Morbi . Mundra . Nani Devati . Polo Forest . Rajkot . Sasan Gir . Somnath . Surat . Vadodaraumbai MMR - Andheri (J B Nagar) . Andheri (Saki Naka) . Bhiwandi-Pimplas . Chembur . Goregaon . Grant Road . Powai . Turbhe (Navi Mumbai)Maharashtra - Aurangabad . Dapoli-  (Ratnagiri) . Ganpatipule . Ichalkaranji . Igatpuri . Karad . Kolhapur . Lonavala . Mahabaleshwar . Palghar . Panchgani . Parbhani . Pune . SataraGoa - Calangute . Candolim . Kadamba (Panjim) . Kesarval (Verna) . Miramar . Vasco da GamaSouth India - Belagavi (Belgaum) . Bengaluru . Hubballi (Hubli) . Kakinada . Shivamogga . Udupi . Vijayapura . VisakhapatnamEastern India - Asansol . Gangtok (Sikkim) . KolkataInternational  - Seychelles (Mahe . Praslin . La Digue)

The Fern is a collection of upscale full-service Ecotel hotels & resorts delivering authentic & enriching experiences and providing personalized service and all contemporary facilities, all packaged together with minimal impact on the environment. 

The Fern Residency is a mid-tiered experience of business hotels & leisure resorts in key locations, offering upmarket accommodations and full services.  

The Fern Habitat is a collection of full-service apartment-type hotels & resorts for both short & long stays in leisure and business destinations.

Zinc Journey by The Fern is a collection of lifestyle hotels & resorts, primarily in leisure destinations, known for their unique experiential offerings. 

Beacon Hotels are positioned as smart & efficient economy hotels with an emphasis on quality and value, providing all the essential facilities and amenities for a comfortable stay.

 

Le Relax Hotels . Seychelles  

With 4 boutique resorts and homestay guest houses on the 3 main islands of Mahe . Praslin . La Digue, Le Relax Hotels are able to offer our guests an Island Hopping Package across all 3 islands at an appealing value pricing. At all Le Relax resorts, guests will enjoy International, Creole, Indian and Tandoori cuisine, and the warm Creolean hospitality that Seychelles is famous for.

Assuring you of our best attention and personalized eco-friendly services at all times, we look forward to welcoming IATO clients and guests to our Fern, Zinc Journey by The Fern and Beacon hotels & resorts across India!

Thanks & regards,

Mohit Sharad

Associate Vice President - Sales & Marketing (North & East India)

THE FERN HOTELS & RESORTS

Concept Hospitality Pvt Ltd

306, 3rd Floor, Vipul Agora, M.G. Road, Gurgaon 122002, India.

M: +91 9899845423 / 9582668262 | T: +91 11 4017569 | E: mohit@fernhotels.com.

www.fernhotels.com