11^th March 2024

To All Members,

Dear Friends,

Sub: Regarding Issue pertaining to Long Delay in Receiving Bills for Accounting Purposes where 100% Advance Payments are Made by IATO Members to Approved/Classified Hotels

This is with reference to our circular sent on 24^th February 2024 regarding delay in receiving bill from the hotels where 100% Advance Payments are Made by IATO Members to the hotels.

As informed matter was taken up with the President, FHRAI, HAI, and IHHA with the request that all hotel members of their association be advised to issue GST invoice to the tour operators immediately on receipt of payment/services are rendered.

I am pleased to inform that FHRAI and HAI have issued a circular amongst all their member hotels with an advise to issue GST invoice to the tour operators on receipt of payment/services that are rendered.

We have also been advised that IATO Members who are facing such problems may send the details as per following:-

For complaint against any hotel who is member of HAI, details may be sent to:-

For complaint any hotel who are members of FHRAI, complaint may sent region wise to

For any complaint against any Taj Hotels, please send details to:-

Thanks and regards,